• Oil Portraits and Sketches starting from Rs500

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What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit through PayU Money Wallet .COD is also available subject to conditions for residents of Kerala

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.

I did not receive a confirmation email

Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.

Do you require a high-resolution photo?

The better the resolution, the better your artwork will be! We recommend high-resolution images, which allow us to zoom in on details, and we also suggest choosing a clear, sharp, and well-illuminated image.

In essence, your picture should show the entire subject with details that can be easily seen on your computer screen. If you are having trouble picking out a photo, Contact Us We offer free consultations to help choose the best image for your artwork!

How long will it take to receive my portrait?

The production and delivery times for various artworks can be found on the Shipping & Delivery page.

How do you ship portraits?

All pencil and charcoal works are sealed with an art fixative to prevent fudging, and this process also deepens the tones of the shades.

For oil and watercolor paintings, we ensure that the paint is completely dry before processing for shipping.

Lastly, we carefully package artwork and forward it for shipping either by DHL Express, UPS, or FedEx. Shipments are usually delivered within 3-4 business days.

Is it safe to pay online? Will my credit card be safe?

Absolutely! We do not store your card information, and we employ leading-edge SSL certificate security. PayU Money is our payment partner, and they are known as the most trusted and safe internet payment gateway.

What kinds of materials do you use to commission artworks?

We use top-choice materials, including graphite pencils, oil paint, and watercolor paint, to commission all works. Pencil and charcoal artworks are sealed with a fixative, and oil paintings are sprayed with varnish upon request.

Here are the Top queried FAQ's

Browser through questions frequently asked by customers below.

If you are unable to find answers to your questions then do send an Email to support@potriko por use the contact us button below. We’ll respond to your message within one business day!